Terms of Service
Last updated: 10 August 2026
1. Who these terms are withneeds legal review
These terms are between [Scope Systems Pty Ltd, ABN [ABN], of [registered address/state]] ("Scope Systems", "we", "us") and the business or person who creates a ScopeFound account ("you", "your business"). ScopeFound is one product of Scope Systems, alongside ScopeFlow and ScopeTender — this document covers ScopeFound only.
2. What ScopeFound is
ScopeFound gives your business a free website audit, an AI-drafted website, AI-drafted Google and Meta ad copy, an AI-drafted content calendar, blog articles, FAQs, and SEO supporting pages, a lead inbox, and (on paid plans) additional tools including market research reports, findability checks, and a custom subdomain. Plans are Starter ($149/month), Growth ($399/month), and Scale ($699/month), billed monthly in arrears via our payment processor (Stripe). We may change these plans, prices, or what's included in each, with at least 30 days' notice to active subscribers before a price change takes effect on your account.
3. AI-generated content is a draft, not advice — you're responsible for what you publish
Website copy, ad copy, blog articles, FAQs, and other content ScopeFound generates is drafted by AI from the real business details you provide. We run automated checks against generic filler language and known unsubstantiated-claim patterns before you can publish, but these checks are not a substitute for your own review. You are responsible for reviewing and approving everything before it goes live under your business's name, including that it's accurate, that any claim you publish (guarantees, awards, "best," "#1," pricing) is something you can actually back up, and that it complies with the Australian Consumer Law's prohibition on false or misleading representations. We are not liable for content you chose to publish without reviewing it.
4. Ownership — what's yours
You own the content of your published website (the specific words, images, and business facts that appear on it), your leads and their data, and any content you upload (photos, logos). If you cancel or downgrade below the plan required for your current subdomain or custom domain, your published site is taken down, but you keep the underlying content — see clause 7 (export) for how to get a copy. We do not sell, license, or otherwise share your business's content or your leads' data to any third party for their own marketing purposes.
5. Ownership — what's ours
We own the ScopeFound platform itself: the site templates, the underlying software, our own trademarks and branding ("ScopeFound," our logo), and the aggregated, de-identified data we may use to improve the product (e.g. which kinds of audit findings are most common) — de-identified means it can't be traced back to your specific business. We do not claim ownership of your business's name, logo, or content.
6. Ad accounts — we don't run your ads
ScopeFound drafts Google Ads and Meta ad copy for you, checked against each platform's advertising policies as best we can automate. Launching an ad requires your own Google Ads and/or Meta Business account — we do not create, hold, or have access to any ad account on your behalf, and we do not spend your advertising budget. Any ad account you use, and the relationship and terms between you and Google/Meta, is entirely yours and subject to their own terms, not ours.
7. Exporting your data and leaving
You can export your leads as a CSV file at any time from your dashboard. You can cancel your subscription at any time from Billing — cancellation takes effect at the end of your current paid period, and you keep access until then. If you need a copy of your published site's content, your uploaded photos, or your generated content (ad copy, blog articles, market research reports) beyond what's available for self-service export in the product at the time, contact us and we'll provide it in a reasonable timeframe and a reasonable format. We do not hold your data hostage to keep you subscribed.
8. Cancellation and refunds
You can cancel at any time; there are no cancellation fees. We don't offer refunds for partial billing periods except where required by the Australian Consumer Law's consumer guarantees (see clause 11) or at our discretion. A free trial, where offered, converts to a paid subscription automatically at the end of the trial period unless you cancel before it ends — the trial signup flow states this clearly and requires a payment method up front.
9. Third-party services we rely on
ScopeFound is built on third-party infrastructure, including Stripe (payments), Supabase (data storage and authentication), Vercel (hosting), Anthropic (the AI models that draft your content), and, where connected, Google and Meta APIs. If one of these services is unavailable, the relevant part of ScopeFound may be unavailable too — we'll fix what we can, but we don't guarantee the uptime of services we don't operate.
10. Service availability
We aim for ScopeFound to be available and reliable, but we don't guarantee it will be uninterrupted or error-free, and we may need to take it down for maintenance or updates. We're not liable for loss caused by downtime, except to the extent the Australian Consumer Law says we can't exclude that liability (see clause 11).
11. Australian Consumer Law — your rights aren't excludedneeds legal review
Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) that can't lawfully be excluded. Where our liability for a failure to meet a consumer guarantee can lawfully be limited, it's limited, at our option, to re-supplying the affected service or paying the cost of having it re-supplied.
12. Limitation of liabilityneeds legal review
[PLACEHOLDER — a liability cap and exclusions clause needs to sit here, but writing one without qualified legal advice risks either promising more than the business can actually stand behind, or writing an exclusion that's unenforceable (or, since March 2023's unfair contract term reforms, penalised) because it's judged unfair or unreasonably one-sided for a small-business contract. Do not fill this in by guessing at standard SaaS boilerplate — get it drafted by a lawyer who can size it to the business's actual risk and insurance position.]
13. Changes to these terms
We may update these terms from time to time. If a change is material, we'll give you at least 30 days' notice before it takes effect, by email or an in-app notice. Continuing to use ScopeFound after a change takes effect means you accept the updated terms.
14. Governing law and disputesneeds legal review
[PLACEHOLDER — needs the actual state/territory of incorporation for the governing-law clause, and a decision on whether to require a dispute-resolution step (e.g. mediation) before either party goes to court. A small-business contract term that tries to lock in an inconvenient jurisdiction for the customer, or that removes their ability to access a low-cost tribunal they'd otherwise be entitled to, is exactly the kind of clause the unfair contract term reforms target — get this reviewed, don't template it.]
15. Contactneeds legal review
Questions about these terms: [support email/contact address].